Support

Get help with ChatEDU

Help with billing, account access, uploads, and bugs.

Support email

support@chatedu.io

Replies usually take 1 to 2 business days.

Quick answers

For account or billing help, include the email associated with your ChatEDU account or purchase. For upload problems, tell us the file type and any error message. For a bug or an unexpected study result, describe what happened, what you expected, and the device you were using. Screenshots can help us understand the issue.